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Career Keys Federal Credit Union

Careers at Keys Federal Credit Union

Keys Federal Credit Union is dedicated to hiring passionate, knowledgeable and dependable individuals who are service oriented and attentive to detail. If you are looking for a rewarding career in the financial industry and enjoy providing excellent service, then Keys Federal Credit Union may be the place for you!

We offer an excellent work environment and great benefits package. If you would like to be a part of the Keys Federal Credit Union team, please apply for any open position for which you may be qualified. Fax your application to Human Resources at 305-293-6056 or drop it off at any branch office. - Qualified applicants must successfully complete a pre-employment background check, credit check and job related tests, if applicable.


Teller (Key West)

  • Location: Key West
  • Employment Status: Full Time
  • Summary: We are looking for a friendly and reliable credit union teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients and sell credit union products and services.
  • Responsibilities:
  • Conduct dozens of credit union routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
  • Manage risk in every transaction and detect fraudulent transactions to prevent losses
  • Resolve customers’ issues and provide relevant information
  • Assess customer needs and introduce new products and services (checking, credit cards, loans, etc.)
  • Comply with regulatory requirements
  • Qualifications:
  • High School Diploma or equivalent
  • One year of customer service experience
  • One year of cash handling experience
  • Excellent 10-key skills
  • Ability to communicate courteously and professionally
  • Customer satisfaction-oriented
  • Strong communication and time management skills
  • Able to perform basic financial math
  • Able to write a basic business letter
  • Work as a team player
  • Basic PC knowledge
  • Previous experience in a financial institution a plus
  • Bilingual/Spanish/Creole/Russian a plus.
  • Good credit

Keys Federal Credit Union is an equal opportunity employer.

Keys FCU is an Equal Housing Lender